| I had someone ask for an aisle
seat so that their hair wouldn't get messed up by being near the window.
-------------------
A client called in inquiring about a package to Hawaii. After going
over all the cost info, she asked, "Would it be cheaper to fly
to California and then take the train to Hawaii?"
-------------------
I got a call from a woman who wanted to go to Cape Town. I started to
explain the length of the flight and the passport information when she
interrupted me with "I'm not trying to make you look stupid, but
Cape Town is in Massachusetts." Without trying to make her look
like the stupid one, I calmly explained, "Cape Cod is in Massachusetts,
Cape Town is in Africa." Her response ... click.
-------------------
A man called, furious about a Florida package we did. I asked what was
wrong with the vacation in Orlando. He said he was expecting an ocean-view
room. I tried to explain that is not possible, since Orlando is in the
middle of the state. He replied, "Don't lie to me. I looked on
the map and Florida is a very thin state."
-------------------
I got a call from a man who asked, "Is it possible to see England
from Canada?" I said, "No." He said, "But they look
so close on the map."
-------------------
Another man called and asked if he could rent a car in Dallas. When
I pulled up the reservation, I noticed he had a 1-hour layover in Dallas.
When I asked him why he wanted to rent a car, he said, "I heard
Dallas was a big airport, and I need a car to drive between the gates
to save time."
-------------------
A nice lady just called. She needed to know how it was possible that
her flight from Detroit left at 8:20am and got into Chicago at 8:33am.
I tried to explain that Michigan was an hour ahead of Illinois, but
she could not understand the concept of time zones.
Finally I told her the plane went very fast, and she bought that!
-------------------
A woman called and asked, "Do airlines put your physical description
on your bag so they know whose luggage belongs to who?" I said,
"No, why do you ask?" She replied, "Well, when I checked
in with the airline, they put a tag on my luggage that said FAT, and
I'm overweight, is there any connection?" After putting her on
hold for a minute while I looked into it" (I was actually laughing)
I came back and explained the city code for Fresno is FAT, and that
the airline was just putting a destination tag on her luggage.
-------------------
I just got off the phone with a man who asked, "How do I know which
plane to get on?" I asked him what exactly he meant, to which he
replied, "I was told my flight number is 823, but none of these
darn planes have numbers on them."
-------------------
A woman called and said, "I need to fly to Pepsi-cola on one of
those computer planes." I asked if she meant to fly to Pensacola
on a commuter plane. She said, "Yeah, whatever."
-------------------
A businessman called and had a question about the documents he needed
in order to fly to China. After a lengthy discussion about passports,
I reminded him he needed a visa. "Oh no I don't, I've been to China
many times and never had to have one of those." I
double-checked and sure enough, his stay required a visa. When I told
him this he said, "Look, I've been to China four times and every
time they have accepted my American Express."
-------------------
A woman called to make reservations; "I want to go from Chicago
to Hippopotamus, New York." The agent was at a loss for words.
Finally, the agent said, "Are you sure that's the name of the town?"
"Yes, what flights do you have?" replied the customer. After
some searching, the agent came back with, "I'm sorry, ma'am, I've
looked
up every airport code in the country and can't find a Hippopotamus anywhere."
The customer retorted, "Oh don't be silly. Everyone knows where
it is. Check your map!" The agent scoured a map of the state of
New York and finally offered, "You don't mean Buffalo, do you?"
"That's it! I knew it was a big animal!"
|
